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Enterprise Customer Success Manager · Connecteam · Utah

KJ monogram

Connecteam / Enterprise customer success

Enterprise portfolio: $2.15M; Across 30 clients
Net revenue retention: 105%; NRR
Gross revenue retention: 96%; GRR
Logo retention: 99%; Client retention

Recent Projects

001

Mockup of a morning release match: a shipped feature matched to three fictional clients who asked for it, with draft emails ready

Feature Request Matcher

002

Mockup of four internal CS tools: a dashboard builder, a PDF generator, a certificate generator, and an API helper

Connecteam Internal Tools

003

Mockup of a CRM client record with a health score, an onboarding pipeline, and an automation, using fictional data

HubSpot / MDF

004

Screenshot of the 3D woodworking app showing a wooden table model in the 3D editor

3D Woodworking

005

Example post from the NFL Missed Kick Bot announcing a missed field goal with kicker, distance, result, and score

NFL Missed Kick Bot

006

Screenshot of The North Shore Current newsletter signup page, a free weekly local briefing for Saratoga Springs, Lehi, and Eagle Mountain

The North Shore Current

007

Screenshots of kalebjensen.com on desktop and mobile

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